Privacy policy

Overview

This Privacy Policy ("Policy") outlines how Menthome ("we", "our", or "us") collects, uses, discloses, transfers, and safeguards information provided by users (“you”) on our website www.menthome.in ("Website"). By using this Website, you consent to the practices described in this Policy. If you do not agree, please do not access or use the Website.

We are committed to protecting your privacy in compliance with applicable laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We reserve the right to modify this Policy at any time. Changes will be effective immediately upon posting. Please check this page regularly for updates.

1. Definitions

  • Non-Personal Information: Information that does not identify you personally, including browser type, device information, operating system, and general website usage statistics.
  • Personally Identifiable Information (PII): Information that directly identifies you, such as your name, email address, phone number, postal address, or any information that is classified as “sensitive personal data or information” under applicable law.

2. Information We Collect and How We Use It

A. Information You Provide Voluntarily

When you:

  • Create an account
  • Place an order
  • Subscribe to a newsletter
  • Contact our support team
    We collect:
  • Name
  • Email address
  • Contact number
  • Shipping and billing address
  • Payment details (via third-party gateways)
  • B. Information Collected Automatically

We may automatically collect:

  • Your IP address
  • Device type
  • Operating system
  • Browser type
  • Website navigation paths
  • Time spent on the site
  • Referring URL

This information helps us:

  • Improve website functionality
  • Detect fraud
  • Analyze user behavior
  • Improve marketing campaigns

C. Email Marketing

With your explicit consent, we may send you promotional emails about new products, offers, and other updates. You may opt-out at any time.

3. Consent

When you provide us with personal data to complete a transaction, place an order, or return a product, you imply consent to its collection and use for that specific purpose.

For secondary purposes like marketing, we will either ask for direct consent or provide a clear opt-out option.

To withdraw consent, email us at care@menthome.in.

4. Disclosure of Information

We may disclose your personal information:

  • If required by law or court order
  • To comply with legal obligations
  • To enforce our Terms of Service
  • To protect the safety and rights of Menthome, users, or others
  • In the event of a business transfer or merger

We do not sell or rent your personal data to third parties for marketing purposes.

5. Third-Party Services

We use third-party services for:

  • Payment processing
  • Shipping and logistics
  • Analytics and marketing

These providers have their own privacy policies. We encourage you to read their policies to understand how your data will be handled.

Once you leave our Website or are redirected to a third-party site, this Policy no longer governs your interactions.

6. Data Security

We are committed to safeguarding your information and implement industry-standard measures including:

  • SSL encryption
  • Secure networks
  • Limited access to personal data
  • Malware scanning

Note: All online payments are processed via trusted third-party payment gateways and are not stored on our servers.

7. Cookies

Cookies help us:

  • Recognize returning visitors
  • Personalize user experience
  • Track user behavior for analytics
  • Improve content and offerings

You can disable cookies in your browser settings. However, doing so may affect site functionality.

8. Age of Consent

By using this Website, you confirm that you are at least the age of majority in your jurisdiction, or you have provided consent for any of your minor dependents to use the Website.

We do not knowingly collect personal data from children under 18 without parental consent.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Opt out of marketing communications

To exercise your rights, please contact us at care@menthome.in.

10. Intellectual Property

All content on www.menthome.in — including images, text, graphics, logos, and designs—is the intellectual property of AZNF Global Pvt. Ltd. or its licensors and is protected by applicable copyright and trademark laws.

You may not use any content without our prior written permission.

11. Data Sharing and Retention

We retain personal data only as long as necessary for the purposes stated above or as required by law. Non-Personal Information may be aggregated for internal research and analytics.

Your data may be shared:

  • With logistics partners for order delivery
  • With payment gateways for transaction processing
  • With analytics providers for site optimization

12. Updates to This Policy

We may revise this Policy periodically. Any changes will be posted on this page with an updated revision date. If material changes are made, we may notify you by email or through a prominent notice on our Website.

13. Contact, Grievance & Compliance Officer

For any questions, complaints, or to exercise your rights under this Policy, please contact:

Privacy & Compliance Officer
📧 Email: care@menthome.in
📞 Phone: +91 85 88 005 005
📍 Address: 787, Level 4 Front, 21st Street,
ZN New Friends Colony, Okhla, New Delhi, 110025, India